WER2023 - 26th Workshop on Requirements Engineering, Porto Alegre-RS, Brazil


Ambiguity resolution and legal compliance of requirements: an exploratory study in the literature

Dorgival Netto; Carla Silva

10.29327/1298356.26-17

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Abstract

[Background] Software requirements are usually specified in Natural Language, bringing challenges for Requirements Engineering (RE) as these specifications are inherently ambiguous. These challenges become bigger when dealing with software requirements that must comply with regulations, the so-called legal requirements. [Goal] This work investigates how ambiguity in legal requirements specification is addressed in works selected from the literature. [Method] We followed a snowballing technique with three backward and forward iterations. [Results] We systematically selected 24 papers and classified their proposals in approaches dealing with ambiguous requirements by identifying, reducing or avoiding ambiguity. Moreover, the protocol used to select the papers and the selected papers can be used as starting point to expand this study’s results. [Conclusions] Our analysis in the selected papers revealed that a considerable amount of works deal with the identification of ambiguous requirements, in opposition to the number of works concerned in avoiding or reducing them.

Exploratory Study; Requirements Engineering; Legal Compliance; Ambiguity



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